Putting behavioural science to work

We trained our client team on behavioural science for improved research design principles: from survey invites to better question techiques, and much…

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28th September 2020

Using behavioural frameworks to inform marcomms strategy

How we helped a marketing team to change behaviour among their target audience by using behavioural science to improve their comms. The…

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28th September 2020

Understanding protection through employer and consumer closeness

A fresh approach to a long-standing marketing challenge: unpicking the drivers of financial protection The challenge Swiss Re needed to understand consumers’…

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3rd February 2020

Using insight to manage change for a major retailer

Surfacing a major supermarket’s brand values, using them to drive commercial decisions. The challenge A major UK supermarket came to us wanting…

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28th May 2019

Measuring employee engagement among healthcare workers

We work with clients across a number of different sectors to better understand the views, motivations and frustrations of their employees. This…

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28th May 2019

Tracking employee engagement in the public sector

Tracking staff wellbeing and employee engagement to shape HR strategy The challenge We work with a large government office to understand and…

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28th May 2019

Improving employee engagement to drive high performance

For this client, a health regulator, measuring employee opinion and engagement is vital to achieving its ambition of becoming a high-performing organisation….

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28th May 2019

From chefs to menus, our strategic work informs the global dining experience

Positioning a brand portfolio to balance global consistency with local execution. The challenge As it enters new markets and grows its brands…

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28th May 2019

Helping O2 to be more customer-centric

In recent years O2 have swept the industry awards board for their network coverage and customer service satisfaction. But they’re constantly working…

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23rd May 2019

Evaluation of a training programme for senior leaders

The  challenge NHS Leadership Academy recently launched the Director Programme, a year-long training programme targeted at senior level executive leaders looking to…

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25th January 2019